Technical Support

What size sample is required?

It very much depends on the analysis you’ve booked in, which could require anything from a 50ml sample of water to a 500ml sample of beer or a 2l sample of wort. The best thing to do is to...

Where do I send a sample to?

It’s important you contact us first to book in your analysis, to do so email laboratory@murphyandson.co.uk  Then, the address to send any correctly labelled samples to is: The Laboratory,...

How do I send a sample?

Your need to book in your analysis first. You must also ensure you include a filled out Sample Submission Form with your samples. To book, email laboratory@murphyandson.co.uk.

Do you offer laboratory services for other drinks and food industries, outside of brewing?

Yes, we can offer support to the cider and wine industries and are currently expanding these services. Furthermore, if you’re working in another industry but feel one of our services would suit...

I’m a home brewer but would like to use your laboratory services, is this possible?

Yes, we can provide analysis to commercial brewers and home brewers alike. However, if you’re a home brewer we currently ask that you purchase our lab services via our partner BrewUK, rather...

I use your free annual liquor analysis service but would like to increase the number of analysis per year, is this possible?

We only provide one free water analysis to our customers each year, any more than this will be charged at our standard rate. But yes, you are of course welcome to book in as many water analysis as...

I’ve set up a quality management package with you but want to make a change to it, can I do so?

It is possible for us to make changes to your package, however depending on what these changes are, additional charges may be incurred. To discuss this with us email laboratory@murphyandson.co.uk

I’ve missed my deadline and need my test results urgently, do you offer a faster service?

Yes, we offer a quick turnaround on many of our services, however this will incur an additional charge. For more information please contact the laboratory on +44 (0) 115 978 5494 or...

I’m not sure exactly what tests I require, can I talk to someone?

Yes, we pride ourselves on our technical knowledge and experience and will gladly discuss your requirements. Simply call us on +44 (0) 115 978 5494 and select the option ‘Technical...