Technical Query

Do you offer training on your products?

Yes, we offer a range of training days, these focus on particular areas of the brewing process and how our products align with and support said process. Our training days take place at our Nottingham...

Can you come to my drinks business to provide technical support?

Yes, there are many ways in which we can support you at your own site. Our technical team travel across the country visiting breweries and other drinks businesses to provide them with the technical...

Are your products designed for use in beer production only?

There’s no straight answer, as it varies from product to product. Some of our products are designed specially for the brewing industry and its particular processes, butĀ there are also a broad...

I have a technical question, who should I contact?

You can always get in touch with our technical team on email, the address you want is techsupport@murphyandson.co.ukĀ  You are also welcome to lean on the knowledge of your Account Manager (Technical...

Can I still utilise your laboratory services from outside the UK?

Yes, of course! Some of the services we offer may also be available via one of our distributors. Please contact our export team to work out the logistics of providing a sample for a lab analysis,...

Will I receive the same level of technical support if purchasing from outside the UK?

Yes, our dedicated team of brewers and scientists are here to help you work through any technical glitch or product query; whether you’re be based in the UK or outside and whether you purchase...

The product I’ve purchased isn’t working as prescribed, who do I contact?

Our technical team are always on hand to assist you with any questions you may have. You can call +44 (0) 115 978 5494 and select technical. Email techsupport@murphyandson.co.uk Or speak to your...

I need some technical advice on a product I’ve purchased, who do I contact?

Our technical team are always on hand to assist you with any questions you may have. You can call +44 (0) 115 978 5494 and select technical. Email techsupport@murphyandson.co.uk Speak to your Account...

Where can I find the specification or datasheets for a product I’ve purchased?

Our technical and safety datasheets are available for download here. For further documentation such as a product specification we recommend contacting our customer service team via...