Can I make an order in my own currency?
We can provide you with a quote in GBP or EUR. We accept payments via BACS (£, $ or €), credit card (£ only) or we can provide bank details via proforma/invoice.
Can I still utilise your laboratory services from outside the UK?
Yes, of course! Some of the services we offer may also be available via one of our distributors. Please contact our export team to work out the logistics of providing a sample for a lab analysis,...
Will I receive the same level of technical support if purchasing from outside the UK?
Yes, our dedicated team of brewers and scientists are here to help you work through any technical glitch or product query; whether you’re be based in the UK or outside and whether you purchase...
Can I make an order online?
Yes, but at the moment this facility is only available to customers based in the UK. To make an order you need to select Online Shop above to navigate to our online store and follow the prompts on...
Do you have a distributor in my area?
We have a growing network of distributors which you can find here. If you’re struggling to figure out who your based placed distributor is or can’t find one in your area, then please get...
Can I cancel an order?
Yes, you can cancel your order up to 48 hours before dispatch (when your order leaves our site), to be sure of your dispatch date you should speak to our customer service team on +44 (0) 115 978...
The product I’ve purchased isn’t working as prescribed, who do I contact?
Our technical team are always on hand to assist you with any questions you may have. You can call +44 (0) 115 978 5494 and select technical. Email techsupport@murphyandson.co.uk Or speak to your...
I need some technical advice on a product I’ve purchased, who do I contact?
Our technical team are always on hand to assist you with any questions you may have. You can call +44 (0) 115 978 5494 and select technical. Email techsupport@murphyandson.co.uk Speak to your Account...
Do you deliver outside the UK?
Yes we are able to deliver to anywhere in the world. Whether that be organised with our export department directly or via our ever growing network of distributors. We recommend contacting our export...
