Delivery

Do the drums returned have to be from Murphy & Son?

Yep, we’re afraid so. We will not accept drums returned which aren’t originally our own. Returning drums to us which aren’t originally ours can also incur a disposal fee! So please,...

Does it matter what condition the drums I return are in?

Yes, we do have some requirements for return… All containers must be returned in a rinsed, clean and sound condition. To comply with Food Standards, we ask that nothing except the product we...

How many drums can I return?

We welcome you to return as many drums as you have which meet our requirements, however we do have a minimum number required for uplift which is, 16x25L drums, 4x200L drums or a single IBC. So, when...

When can you collect the drums I wish to return?

We collect Monday through Friday between 9am and 4pm. We will arrange a pickup within 10 days of the collection request, and you will be notified of this collection date a minimum of 48 hours before....

What are the costs involved?

To cover the cost of supplying and transporting our containers throughout the UK and to allow for damaged containers and the process of laundering, label removal, cap replacement and micro swabbing,...

How do I organise an uplift of drums/IBCs?

To organise an uplift of drums/IBCs you can email our transport team via transport@murphyandson.co.uk or you can give us a call to organise this on +44 (0) 115 978 5494 and select transport. We...

My delivery is late, who do I contact?

You can speak to our transport team directly via email or phone: transport@murphyandson.co.uk +44 (0) 115 978 5494 and select transport They will get to the bottom of any issue with delivery and get...

Do you deliver outside the UK?

Yes we are able to deliver to anywhere in the world. Whether that be organised with our export department directly or via our ever growing network of distributors. We recommend contacting our export...

Do you deliver to the Republic of Ireland?

Yes, although deliveries can take an extra couple of days to arrive and incur a greater cost. We are able to deliver to anywhere in the world and recommend contacting our export department for a...