How do I update the delivery or billing address assigned to my account?
We usually ask that you provide this in writing, so where possible please email firstname.lastname@example.org and email@example.com stating the current address associated with your account...
My company name has changed, how do I update my account details?
We usually ask that you provide this in writing, so where possible please email firstname.lastname@example.org and email@example.com stating your current company name and new company name,...
How do I close my account?
It’s simple, give us a call on 0115 978 5494 or email firstname.lastname@example.org with the date you wish to close your account. We may ask the reason behind the closure for our notes.
Who is my Account Manager?
Each of our customers is assigned an Account Manager, dependent upon their geographical location, they will be your first port of call for technical queries and product recommendations. If...
Can I assign more than one person to manage my account?
Yes you can, simply give our Customer Service Team a call on +44(0) 115 978 5494 and they can add a new name to your account. We may request the permission of the account holder.