Can I make an order online?
Yes, but at the moment this facility is only available to customers based in the UK. To make an order you need to select Online Shop above to navigate to our online store and follow the prompts on...
My request for credit was refused, when can I reapply?
If you’ve made an unsuccessful application, then we ask that you wait at least 6 months before applying again. Once this 6 month period has passed you’re welcome to contact our customer...
How do I apply for a 30 day credit account?
Your company account, with registered address, must have been active for at least three months to make an application. To start an application for credit you simply need to call our customer service...
How do I update the delivery or billing address assigned to my account?
We usually ask that you provide this in writing, so where possible please email creditcontrol@murphyandson.co.uk and sales@murphyandson.co.uk stating the current address associated with your account...
My company name has changed, how do I update my account details?
We usually ask that you provide this in writing, so where possible please email creditcontrol@murphyandson.co.uk and sales@murphyandson.co.uk stating your current company name and new company name,...
How do I close my account?
It’s simple, give us a call on 0115 978 5494 or email creditcontrol@murphyandson.co.uk with the date you wish to close your account. We may ask the reason behind the closure for our notes.
Who is my Account Manager?
Each of our customers is assigned an Account Manager, dependent upon their geographical location, they will be your first port of call for technical queries and product recommendations. If...
Can I assign more than one person to manage my account?
Yes you can, simply give our Customer Service Team a call on +44(0) 115 978 5494 and they can add a new name to your account. We may request the permission of the account holder.
Can I make an order without an account?
No, we’re unable to accept orders if you haven’t an account with us. We will call you to confirm the following information before making your first order. Company Name Registered Address...
